Privacy Policy

Last Updated: March 24, 2025

At Megha Steel (Krishnanagar, Nadia), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website, store, or services.

1. What Information Do We Collect?

We may collect the following details to provide better services:

• Personal Information: Name, address, phone number, and email ID.

• Payment Details: Bank information, UPI, credit/debit card details (we do not store sensitive data).

• Order & Transaction Details: Purchase history, product details, and delivery address.

• Feedback & Reviews: Ratings, comments, and suggestions from customers.

2. How Do We Use Your Information?

We use your data to enhance your experience and provide seamless services, including:

✔ Order Processing – Ensuring smooth delivery, installation, and service.
✔ Customer Support – Assisting with inquiries, complaints, or requests.
✔ Promotions & Offers – Informing you about discounts, new products, and deals (only with your consent).
✔ Legal Compliance – Meeting tax, regulatory, or legal obligations.

3. How Do We Protect Your Information?

We take your security seriously and use the latest measures to protect your data:

✅ Encryption Technology – Secures your information against unauthorized access.
✅ Secure Servers – Stores your data safely with restricted access.
✅ No Unnecessary Sharing – We do not sell or rent your personal information.

4. Do We Use Cookies?

Yes, we use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

5. When Do We Share Your Information?

We do not share your personal data except in the following cases:

• Delivery Services – Sharing address details with our logistics partners.

• Payment Processing – Processing payments through secure banking/payment gateways.

• Legal Requirements – If required by law, court orders, or government regulations.

6. Your Rights as a Customer

You have full control over your personal information:

🔹 Modify Information – Request updates to incorrect details.
🔹 Unsubscribe – Opt out of marketing emails or SMS anytime.
🔹 Data Deletion – Ask us to remove your personal data from our system.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we’ll notify you if necessary.

8. Contact Us

For any concerns or questions, reach out to us:

📍 Megha Steel, Krishnanagar, Nadia, West Bengal
📞 +91 79087 00436
📧 customercare@meghasteel.com